Customer Testimonials
Great customer service and support team. I especially appreciate Danielle Jones, thanks for your assistance.
GREAT finance team and rates. Better rates than my own bank. Offered a 150,000 warranty on a wrangler for a steal!!!!! I love this place
Great customer service from start to finish. Jack Detherow was awesome and made the process simple. The vehicle price was the same in-person as it was online, and no extra fees.
Fernando Meza was awesome. Very professional and nice to work with. The entire staff was knowledgeable and they turned my new Jeep around very quickly.
I came in for an oil change and tire rotation. The staff was very cordial and the work on my car was completed in a short amount of time. They have a great service department.
Cedric is AMAZING!! He listened and worked with us to find exactly what we wanted! Highly recommend both CDJR North Savannah AND Cedric!!! Go see him! He’s the BEST!!
We are new to town and I took my jeep in for service light diagnostics and they found the problems right away. Fast and easy to communicate. Offered a shuttle too! I am very happy with the service they provided my Jeep Wrangler!
Timely, efficient service. Had my vehicle serviced in about an hour. Also had a warranty issue, and they took ownership of the situation and got me squared away.
Oil change and tire rotation. Polite and fast service. Got in early and was out in around 30 minutes. Was offered a 3x oil change plan. Well worth it
Took my 2018 Ram in for repairs, and they had it back to me 4 hours later with everything covered under warranty. Would highly recommend their service department.
Went in for an oil change and tire rotation. My service advisor DT was very friendly and knowledgeable, he always comes right out to greet me when I pull up. All employees are very friendly every time I go to the dealership.
Went in today for an oil change and tire rotation, Montana was my service advisor she was very attentive, everyone up from was very friendly and knowledgeable.
Went in for a oil change and tire rotation, Montana was very attentive and a wonderful advisor, all the advisor were very friendly and knowledgeable . Fast and friendly service.
Shelly is awesome. Her attention to detail is fabulous and she works very hard to get you into a vehicle you live and can afford
Great employees who value your time. Had an appointment. Brought my vehicle in. They repaired it sooner than expected. I will definitely be bringing it back for future repairs!!!!!!
Very clean. Great people, very knowledgeable on the vehicles. Pointed me in the right direction for the price I could afford. Great place all around
They take care of their customers like family.
Had a great experience. Scheduled a test drive with a different vehicle but left with the correct vehicle for me. Dan showed us some other makes/models adtee the test drive and was very knowledgeable of the features.
Val, my service advisor is always helpful, courteous & efficient. Car is always in good condition when I get it back after service.
My wife and I thought Mike was straight to the point with no nonsense. He didn’t waste our time and keep us there all day only to say we wasn’t approved. I would recommend anyone in the market for a new vehicle to go see him.
The Chrysler service Department on Abercorn in Savannah is great!!! I am always greeted with a smile and professional service!! Today, Val went over everything and she explained all the work done. She is wonderful!! The work was all done ahead of schedule! I highly recommend them.
Malachi and staff were great and very helpful. We were in a rush and they were very accommodating. The Rubicon was delivered in perfect condition.
Denzel Applewhite was our salesman. He was great and very easy to work with. Overall experience was great. Financial manager was also good to work with.
Just my second service on my Wrangler Sahara Unlimited but I was impressed with how quickly I was in and out! Bought it at their sister store in Crestview but will do all of my services here in Ft Walton Bch CDJR.
My truck computer went out. It was in the shop for a week. They first had a difficult time determining the problem and had to contact Chrysler engineering. But they fixed it. So i am satisfied considering any auto computer issues can be a major issue. But I do love my Ram truck.
Outstanding, responsive, and considerate customer service combined with excellent tech support and a highly skilled maintenance and service team. Have used them for over a dozen years and latest experience was today, 20 Sep 2022, for routine servicing of a 2020 Jeep Grand Cherokee. My absolute go-to place for any Jeep issue: just superb!
Never any issues with the Service Department. Your oil change will take 45 minutes to 1 hour because they take their time to do it right and do a thorough job.
The dealership was great! I was completely dreading buying a car because it is usually such a horrible experience. We drove from Louisiana to Pensacola to see a used truck for my son. Steve was our salesman and was such a pleasure to work with! Everyone that worked there was friendly and helpful. Michael in finance was also wonderful- very knowledgeable and helpful. Thanks guys for making what could be a horrible experience actually turn out to be great! Will definitely look at your dealership for my future car needs!!
Mike is fantastic, very transparent and patient. He got us a great deal on a truck we will love for years to come!
I had Great service! I was able to drop off with no issue and they took great care of me! Very friendly and helpful! Very happy!
Friendly and clean dealership with staff who are willing to go the extra mile to get you into your dream vehicle. First, Devin the call specialist was super friendly and aways followed up to see if there was anything he could do. He set me up with Mike Willis who was super down to earth and went above and beyond to get me into the car I wanted. I initially walked away from the sale do to my personal budget but he worked hard with the finance specialist to get me to where I wanted to be. A week or ...
Nate Haag a pleasure to deal with, very knowledgeable about the different Jeep’s and what has been changed/updated between the model years. Helped step-by-step till I drove away.
Very helpful friendly staff sold me a great truck would buy from here a hundred times again very big selection of vehicles and amazing help getting me the best price in my trade in
This dealership is on the expensive side, but you do get what you pay for. Oil changes can take anywhere from 45 minutes to an hour. They are just trying to provide the best service and make sure your car is in good condition and safe to drive! The best time to come is as soon as they open. If you are a people person and love to talk like me come in a little later. Overall, this is a nice dealership and they do a good job. Drive safe you guys!
My malfunction light was on and from The first phone call to the service department scheduling an appointment, asking of need transportation to keeping me updated on the repair process to the excellent work completed by a very friendly “everyone” staff and not to mention the knowledge of the staff. Everything went smooth and had me back in my car fast! I will definitely taking my car there for any issues and when ready to purchase- fort Walton dealership is where I will be going. Their service staff is excellent and made sure I was taken care of!!! Highly recommend ...
Great service and great staff. Delivered car on time as promised. My greeter was especially helpful.
Roy was GREAT. He did everything we asked for and more! The only thing was the dealership was slow...we had changing of tires and we waited and waited. All I wanted was to get my personal belongings out and go home and I had to wait and wait!
The people that I encountered at the dealership did a great job at helping me and making me comfortable with my purchase.
Great experience all around. Very happy with my salesperson and store director. Would recommend them highly for a car purchase. Wilson Sisk Hopkinsville KY 42240
My sales person, Mike, and the finance department is transparent, friendly, and professional. I felt comfortable, and it was an easy process. I was stressed about spending money, but who isn't. Their transparency made the overall process less stressful.
Military story here, I bought a 2015 jeep wrangler with a 6-inch crack in the windshield driver side area. It was put in writing that they would replace the windshield at a later date that was covenant for me and let me have it that day. i was then rapidly deployment and they were unable to complete that promise. On arrival back to the states i was able to gain contact with the store director and he promptly took care of my issue. me and matt worked on a solution that best fit my schedule and i can personally say that ...
Thank you Steve Parlier, He was super nice, knowledgeable and it was pleasure working with him and his team. The whole experience was easy, fast and friendly for my husband and I. Thank Steve for a job well done!
The best car lot I have been to in my life . customer service was awesome.and Mike Willis was great.thank you so much Mike willis
David was awesome! Great customer service by all staff. Definitely recommend. Very pleased with our service, deal, financing sept, and overall dealership and love our new Jeep.
Was willing to work with us which we appreciated the most. No hassel and quick.
Mr. Dan Was AWESOME… Purchasing My 1st Car Was A GREAT EXPERIENCE With Him. He’s AMAZING With His Work. THANK YOU SO MUCH Again Mr. Dan YOUR THE BEST!!!
Dan was excellent and went above and beyond to meet our needs. We left with a great deal on a better vehicle than we went to look at!
Very good buying experience. Salesman knew his stuff! Dealership worked with me on tire issue. Paperwork was fast. Answered all question an took time to explain o8
The dealership is convenient and easy to get to. Everything was clean and the sales team was professional.
Great customer service. Fernando worked with me from out of state, continually communicated, and made the buying process easy. Wouldn’t hesitate to work with him again.
Awesome customer service! Look for Cedrick! He’s a great salesman and will make a way to help you! The finance crew is just as awesome and will do back flips to make it work for you!
Exceptional service with the team members being knowledgeable and friendly. They took care of me through my first time buying and got me the car that I wanted. Would highly recommend!
DP was very professional and courteous. He offered me a service plan which will save me money on my oil changes. Thanks DP for the great service!
Very helpful, work with me to get my vehicle. Went above and beyond to ensure I get my vehicle registered. Kept me updated via text. Great customer service.
I am one of those humans who leased vehicles in the past. In doing so, I have negotiated plenty with a few dealers in our area. I can not express how much better the service is here at FWB step one auto! Not only in the buying but the service department! I will not ever return to any other brand or location.
Thanks to MRS Gabriella Donald for helping me and my family trade, I got my withdrawal (cash out) yesterday. You're the best trader I've ever experience myself. After many times of been defrauded of my funds, i finally get to cash out.She's legit, reliable and experience. I invested $500 to earn $7000... Easier than I thought MRS Gabriella Donald you're the best trader I can recommended for anyone who wants to invest and trade with a genuine trader ..if interested contact her [email protected] WhatsApp:+14235973142 I love you God bless you.
Jeff was great! He takes his time to get an individualized idea of what you want in a car. I loved how personable he was!
Treated very well and respectfully. Takes care of service members. Were patient throughout the long process.
Just worked with Eddie Gilchrist to purchase our new vehicle! Not pushy and definitely great to work with!
Great experience!! Went in for my first service today and the staff were so nice and took such good care of me. Easy check in and out, and awesome shuttle that can take you to and from wherever you need to go. I highly recommend this dealership, from the buying experience (Thanks Malachi) to the service to the making you feel at home experience!!!
Easy checking in and easy checking out. No problems here at this service dept. They helped me out after servicing when my key fob started to not act right. It ended up correcting itself after I left. Good people here at this Jeep dealership.
I'd like to thank Mr. Barahona for providing me information on my potential purchase, and although I did not proceed with the sale I will definitely go to him when I'm ready.
Sweet, Very Optimistic & I can tell she loves her Job, she knows how to make me feel comfortable
Great customer service! Loved everything about her and the dealership! Come see Keke! Your journey starts here!
The best staff and accommodations for our sell/exchange of the Dodge Durango. Our goals and results of what we wanted was met and was of genuine concern by all stall beginning with Sheryl Lopez and Erica Torres. They are both a great asset to the Dealership.
Very smooth and pleasant experience. Jeff was very helpful in getting me the price I was comfortable with. I love my new Jeep Gladiator Willys Edition
Awesome A great experience will be back My 2022 Wagoneer back next year for the grand Wagoneer. #wadecuts912
The service was fantastic! And most importantly THEY DID NOT MOVE MY DRIVER SEAT! So thank you for that! The service advisor was extremely friendly, and accommodating!
Our service advisor Montana was great and took care of everything. I could not be happier with the quality customer service Montana provided my wife and I with.
Excellent staff. Excellent salesman! Easiest and quickest transaction ever. I would highly recommend them to anyone!
Jeff S. And the rest of the team were awesome. Huge selection on lot and was able to get me into the truck I wanted. Overall experience was exceptional. I really recommend seeing Jeff S. For your car buying needs.
Great job getting all the paper work handled as the new Jeep is being prepped.
She was exceptionally well spoken and knowledgeable about the product. I enjoyed the languid body language which made me very comfortable that she wasn’t trying to get me to buy a vehicle just because it would pay her alot. She cared about my needs for my next purchase. Highly recommend! She should be the next CEO of the company.
Great experience. Good attitude from all people there . Will highly recommend this dealership. They got me right in for repair and service and did great work. With such good service I will think about Jeep dealership when buying my next car
We had a fabulous easy purchase. No pressure. Lots of personality. This is a great team of professionals. Look for Evan. He went out of his way to make it easy.
I hate buying cars and dread going into a dealership. I was pleasantly surprised and had a very good experience with the dealership and the salesman. The buying experience and the delivery of my car exceeded my expectations. Roy Robison understood what type of car I was looking for and called me once he had a vehicle on the lot. He was knowledgeable about the car. I had to bring the car back to have the windows tinted, door edge guards and leather installed. I received a loaner vehicle. When I returned to pick up my vehicle, it was detailed ...
I met Mrs. Lewis in the store and the 1st thing she asked me was what vehicle am I driving . She Told me if I ever wanted to trade in my Car that she’s the one to go too. And you know what ? I’ll do just that ! She has a wonderful personality and a strong demeanor and I look forward to working with her in the future
This dealership was the best! I contacted several places and the service was not good. The person who answered my call was fast and efficient. She put me in contact with the correct salesperson. The salesperson was extremely knowledgeable and very easy to deal with.
My first time using the service department for my 2022 Chrysler 300s for its first oil change at 3000 miles. My Appointment time was 9/30 a/m. Got there at 9:15 a/m and check in. Directed to a dirty waiting area where I sat for OVER TWO hours. If I wanted to set outside I couldn’t because there is NO PLACE to set. MY Question 🤔 Do you think waiting for over two hours for a scheduled oil change is acceptable ? I think it’s unacceptable for a dealer this size not to have covered outside setting for customers in waiting and having ...
Keyah was awesome she really knew how to help me get out of my old beat up car and into a newer car within in my budget! I will definitely be sending friends and family to her in the future and she will be my go to for my next purchase as well!
Great customer service great attitude even better deals! Come to North Savannah! They’ll leave the light in for ya!
The service was exceptional, prompt professional and I would return to buy a vehicle any time. The buying experience was pleasant and stress free.
Very professional and prompt service I was a little disappointed about the price but the labor was the costly and very well done for me
Great service team. Always kept us updated on status of our vehicle maintenance and the service. Found a hard to find part and got it expedited for service
We had a great buying experience with Chevy Griner. He was courteous and professional, and did not give us the run around. He listened to our criteria and delivered. My son is loving his 2018 Nissan Versa. I appreciate how professionally Chevy handled my son's limited income situation as a brand new college grad with his first job. He worked hard with the finance team to keep the payment at the $250 target. We will be referring people to Chevy Griner that are in the market for a new or preowned vehicle in the future.
This guy Chevy! This guy is amazing he helps make sure that people are able to get into the vehicle that they need. He is patient and really a big help in making the move to a bigger SUV.
Are you kidding me!!?? This lady is amazing! Incredibly thoughtful! Amazingly conversational! A breathe of fresh air in the polluted world of car sales! ❤️ Thanks Keke! You rock! WE LOVE YOU! -Henderson
Brought our wrangler in for first oil service under jeep wave program. Staff took care of everything, full service and tire rotation everything topped off and checked. Actually finished before we could leave and have breakfast. Very pleased do far.
Keke was so nice to us and extremely helpful throughout our buying experience!!!! Thank you so much!!!
KeKe was very helpful through the whole process. She is very kind, sweet, and professional!
Finally found the perfect vehicle! Jason, Kim and especially Lisa worked hard to make it happen. Couldn’t be happier!
The world could use more employees like Keyah. Great energy I will be a returning customer
Great sales representative helped me purchase my 2020 Wrangler Unlimited Sport. I made my purchase on a Saturday and they were fully staffed to support others and myself. Best new purchase experience I've had!
Great experience awesome customer service 10/10 would recommend this dealership to you and everyone
Bryan camire. He was awesome! Knows his stuff! It was an awesome experience all around. Got the Honda Accord I was looking for. Great day
Excellent Service. Very excited about my new vehicle. Recommend it. If you need a truck ask for Yaritza in sale.
Keyah and the staff are all so friendly, helpful and nice. Highly appreciate the courteous service.
Absolutely enjoyed my experience at the dealership. Miss Keyah was a great help with helping me to find the Perfect car me and my family . Keep up the good work !
Keyah was a terrific guide with buying my new car! She listened to all of my concerns and even when she didn’t know the answer she made sure to go find it. Highly recommend her for your next purchase!
Best Jeep Dealership in FL Panhandle. Greg, Sheryl and Eric were top class. Very knowledgeable about all aspects of Jeep Wrangler. Referrals are coming. Thanks!
