CULTURE & COMMUNITY
Living the Step One Way
At Step One Automotive Group, culture isn't a poster on the wall. It's the way we treat one another, solve problems and take care of our people. Three Cultural Beliefs guide how we show up every day.
THREE CORE BELIEFS. ONE INCREDIBLE TEAM.
STEP TOGETHER
I partner with others to win.
IN THEIR OWN WORDS
Joe Kingston
Service Manager - Step One Buick GMC Cadillac Pensacola
Step Together to me is defined as showing up every single day with a positive attitude in attempt to make every customer and employee’s days better. Getting to participate in Stepping Together has made a huge impact on me as a leader, but getting to observe the team Stepping Together has made a bigger impact!
IN THEIR OWN WORDS
Farouk Hosein
General Manager - Step One Ford Crestview
Real talk takes many directions depending on the scenario. It’s important to ask questions to get an understanding of what has been going on and why.
REAL TALK
I speak up to drive clarity and growth.
SOLVE NOW
I take initiative to get it done.
IN THEIR OWN WORDS
Adara Marchi
Service Advisor - Step One GMC Cadillac Fort Walton Beach
"Solve Now" in my dealership means making sure my customers are always my top priority. By staying proactive with communication and keeping the repair process moving, I can improve the customer experience, support my technicians, and help the shop operate more efficiently.
See These Beliefs in Action
Meet the team members bringing our Cultural Beliefs to life, one story at a time.
Explore Inventory
