Customer reviews at Step One Automotive Group in Florida

Great customer service

Our car deal was very good. Malcom our salesman was very cordial and knowledgeable. If I ever need anything I’ll be sure to see him again. Dealership was clean and friendly!

Excellent service from the beginning that carried through to the end. The sales staff was professional and knowledgeable and the contract process was smooth.

Iryna was excellent and I enjoyed working with her!

I just bought a truck with them an i have to say it was a great experience they helped me out and worked with my budget and explained everything to me as a first time buyer and answered everything i asked about my salesman was austin

Smooth and efficient experience with Matthew... got us taken care of super fast and didn't try to over sell or pressure. And a huge shout out to Mr Cathey for helping out and making this a smooth process... 100% recommend these guys!!

Great people working there wlling to help you.

Chris Guest in service was very professional and helpful in our service needs today!

Outstanding service with my purchase of a 2026 Outback. Alex and Jason went out of their way to ensure I received the car that I wanted. I would highly recommend Fort Walton Subaru to anyone looking to purchase a Subaru.

Cj and crew found me a good deal

Quick service and good communication throughout

Very good service,,,,,,,

All of the staff were amazing from the start, even though I wasn’t for sure what I was looking for or even if I was buying anything! Everyone was very friendly and helpful. My sales man was super knowledgeable about the cars he was selling! The financial advisor was great too, explaining everything and showed pure honesty about the warranties etc that was offered! Thank you all, I love the new car!

Amazing experience! Rose was so great to work, he is kind, helpful, and very knowledgeable. Loving my Bronco!

Shelli and Rachel were such a great help in answering all my questions and concerns!

Leanne was very helpful and insightful of all the cars on the lot. She was wonderful to work with and made the entire experience so enjoyable. Would definitely recommend seeing her.

Best dealership that I ever purchased an automobile from. They had a great selection, and worked with me to get a deal I was comfortable with. No high pressure sales either.

Matt Lehman was a great sales guy to work with! Had a great experience and very happy with our purchase of our new 2027 telluride 🙌🏻

Cj was awesome, found me a great car!

The maintenance department went above and beyond to take care of me and my kiddos while my husband was deployed. I'm truly thankful for everything they did for my family. They were beyond generous, attentive and genuinely pleasant to deal with. Staff here is phenomenal. Reminded me that there are still good people in the world who do good for no reason. Will continue to do business with them in the future. Thank you again.