Customer reviews at Step One Automotive Group in Florida

Randy and Mario took excellent care of us as returning customers and made my daughter's first car buying experience truly fantastic. They listened to everything we asked for and delivered exactly what we needed. We couldn't have asked for a better team to guide us through such an important milestone.

Anthony sales was super helpful and answered all my question and didn’t pressure me into anything.

Jessica was very helpful. She got my car in and out with no issues, just the way I like it! The fellas that met me when I drove in were very cordial and pleasant.

Found the car I like salesman was friendly and very helpful made the purchase or was in and out in less than 2 hours

I am absolutely impressed and happy with Step One Ford Crestview. The salesman named Chris C. definitely went out of his way to make the process easier and pleasurable. Thank you, Chris and the other staff members, at Step One Ford Crestview.C. You all are awesome!

We leased a 2025 Buick Envision. James Ming did an incredible job explaining everything on the vehicle and all of its features. He was very personal and not pushy at all. We love our car! Mario Gonzalez in the finance department was also outstanding! Thank you so much!

Great experience in buying a new Jeep Grand Cherokee Summit. Been waiting for this vehicle to be delivered to Ft Walton for awhile. Finally!

Isabela did a great job! Thank you so much. Super recommended

I always bring my vehicle here for service

Great service. The team went above and beyond to get me into a new car. Adam Underwood was my salesperson. I purchased a 2019 Jeep Cherokee with a horrible trade. They even serviced my new vehicle to make sure there aren't any underlying issues.Again thank you and God bless!

Phenomenal service

Very professional

Great dealership! Fernando was awesome to work with—friendly, patient, and always on top of things. He followed up with me for a full week, answered all my questions, and recommended a car that fit both my needs and wants. I really appreciated how he kept me updated on Kia’s current incentives, making the whole process smooth and stress-free. Highly recommend asking for Fernando if you visit!

Very easy to deal with. Professional. Relaxing experience. Will be back for business in the future.

Taylor was amazing! She was super friendly, patient, and made the whole process feel easy and stress-free. She answered all my questions, didn’t pressure me at all, and genuinely cared about helping me find the right vehicle. I really appreciated her positive attitude and how comfortable she made the experience. Highly recommend working with Taylor!

I recently visited Step one ford in Crestview, and was thoroughly impressed by their exceptional customer service. The staff were knowledgeable, friendly, and went above and beyond to ensure I found the perfect vehicle. The entire process was smooth and hassle-free. I wasn't sure if they can work with me on my monthly payments but my salesman Austin was awesome, got what I wanted, 2025 bronco sport, I Highly recommend them to anyone in the market for a new or used car.

Service is very good and personable. Julia did a great job.

Our rep ( munch) did a great job with helping us purchase a new ride.

i am super thankful for Step One Subaru Fort Walton Beach and my girl, Everlee, taking care of me and getting me in a ride that i can love! thank you so much for your patience and time and listening. truly a God send 🙌🏾🔥 the whole team made sure we had what we needed and were so nice! you guys absolutely ROCK

Andywas courteous, knowledgeable and very hard working. The entire staff made my car buying experience a pleasure.