Our goal is 100% customer satisfaction

At Step One Automotive Group, we strive every day to provide our customers with the best customer experience in the industry. If you would like to leave us a review on Google, please click the store below. But, If your experience was less than 5 star, please reach out directly to our customer experience hotline at (850)904-4800 and let us make it right!

Have a great experience at Step One Automotive Group? Leave us a review at any of the following websites:

Step One Alfa Romeo Pensacola

Step One Cadillac GMC Fort Walton Beach

Step One Cadillac Buick GMC Pensacola

Step One CDJR Fiat Crestview

Step One CDJR Fiat Fort Walton Beach

Step One Ford Crestview

Step One Kia Fort Walton Beach

Step One Subaru Fort Walton Beach

Step One Volkswagen Fort Walton Beach

David Spence
10/6/2026

I came in late before closing. Mr Cunningham helped us and did an amazing job. He helped me understand the car differences and it really helped with understanding it because I am not a car guy. Definitely a good dealership with amazing people to help

Jay Rigsbee
10/5/2026

David Wheelahan is the man. If you need a new car, see David!

William Joyner
10/4/2026

We had a great experience and our sales rep James was a 10 out of 10 no pressure sales!!! Highly recommend this business.

Kevin Rabren
10/4/2026

Great experience with Taylor couldn’t ask for any better

Remone Durden
10/4/2026

I recently purchased a vehicle from Crestview Dodge, and the process was overall straightforward and professional. The sales team was attentive without being pushy, and they respected my time — something I value highly. They answered technical questions clearly, didn’t play games with pricing, and made sure I understood every step of the purchase.

mabrye bettinger
10/4/2026

Great atmosphere the guys their are helpful and answer any questions you have and friendly. Great place to buy your next vehicle they work hard to get you what your looking for and the budget your working with. I highly recommend these fuys

Maddy A.
10/4/2026

I was able to get my dream truck, process was smooth and easy. Donavan and Mr.Pink helped us out with our truck they explained everything we needed to know. They are helpful people and make sure you understand everything you need to know. Thank you Buick GMC Pensacola!

Chelsea Germany
10/4/2026

Dazz was amazing and super helpful. He worked with my wife all day and was able to help us find the car we wanted!!! If I could give him ten stars I would!

Christian Garcia
10/4/2026

Cj was great

Keith Heindl
10/4/2026

Jacob Childers was an excellent salesman that got us good value on our trade and a fair price for the vehicle we purchased. He did a great job showing us all the great features of the Kia Telluride we purchased.

Walter Collum
10/3/2026

The team at Step One made vehicle shopping a positive experience. They were extremely professional and polite, even when I arrived just before closing! Looking forward to financing another vehicle in the future

rory harden
10/2/2026

Everyone was nice, welcoming. Did a great deal with Aaron. Really happy with my new car

Karen Torre
10/1/2026

Always a great service, Thank you Joshua Salter and James Tate

Nicholas Kellogg
10/1/2026

Great experience all around. Alex was my guy, deal went smooth. Good pricing, good people, good experience, etc… no complaints!

Emily Admire
10/1/2026

Scooter was great to work with! He isn’t anything like the typical pushy car sales person, he was very helpful and honest with helping me find my new jeep!

Hector Mesa
10/1/2026

One of the best car buying experiences I’ve ever had.

josea26s.
10/1/2026

Paula did an incredible job! She made buying our car so easy!🥳😊😊😊 Thank you, I’am very happy.

Chris Tucker
10/1/2026

Taylor did a great job coordinating to get the vehicle I wanted transferred from Ft. Walton to Pensacola, and worked around my schedule. The vehicle was exactly as advertised. The puchase was quick and easy. Highly recommend you give Taylor a call if you are in need of a new or used vehicle.

vicki vargason
9/30/2026

Excellent experience with Laura and the team!

Al Jones
9/30/2026

Great Experience. Taylor Lopez did an incredible job. Highly recommend.