10 Locations
Customer reviews at Step One Automotive Group in Florida
Our goal is 100% customer satisfaction
At Step One Automotive Group, we strive every day to provide our customers with the best customer experience in the industry. If you would like to leave us a review on Google, please click the store below. But, If your experience was less than 5 star, please reach out directly to our customer experience hotline at (850)904-4800 and let us make it right!
Have a great experience at Step One Automotive Group? Leave us a review at any of the following websites:
Antonio Jackson
10/1/2025
10/1/2025
Carlos was AWESOME!!!!
He made this experience easy and stress free, was not pushes.....but knowledgeable.
Travis Mcmillan
10/1/2025
10/1/2025
Had a great experience yesterday purchasing a truck that I really liked I would like to thank Jacob for all of his help with the purchase and then again this morning when I had some questions, he was very professional and answered all my questions and solved all my issues I am very satisfied.
Concetta Paull
10/1/2025
10/1/2025
Demarcus was great go see him 🤗
bill keegan
10/1/2025
10/1/2025
I highly recommend my sales representative, Brian fitzgibbons, he went above and beyond to assist me with my purchase of a ram 2500.
Steven Avery
10/1/2025
10/1/2025
They were all very friendly. Its been nearly 25 years since I last bought a new car. Jeff helped ease me into the new technology that's offered now.
Blessed Framing LLC.
10/1/2025
10/1/2025
I'm from Fort Walton Beach, and thanks to GMC FWB, I didn't have to leave the city to find my dream car. 🙌 I'm so grateful to the staff, especially Karen Torre, for her excellent assistance. 👌
Spencer Gibson
10/1/2025
10/1/2025
Taylor Lopez was such a great experience in buying my truck. She helped in every way I asked her to I couldn’t ask for a better sales-woman and definitely recommend her to anybody looking to buy a vehicle!!!
J W
10/1/2025
10/1/2025
Had a great experience dealing with James M.
Ishtiza Ibne Azad
9/30/2025
9/30/2025
It was great working with Alan to get the desired car. Alan took time to respond to my queries and regenerate quotes as per my request. I would return to Alan for my future car purchase.
James Allison
9/30/2025
9/30/2025
Easy to deal with. Got me what I wanted and got me out
Zane Kelley
9/30/2025
9/30/2025
It was a great car buying experience. Nathan was a great salesperson every step of the way. Rebecca with finance was also a pleasure to work with. I highly recommend this dealership.
Joe Reynolds
9/30/2025
9/30/2025
Mason Donahoo was Excellent
We are very pleased with our Purchase!
Angela farmer
9/30/2025
9/30/2025
My experience with Step One Automotive was great. Thomas McClammy was very informative and helpful throughout this process. Even after the purchase of our vehicle he has provided us Excellent Customer Service. Thank you again!!!
William Wright
9/30/2025
9/30/2025
We are 100% pleased with Step One Ford. Ross our salesman did a great job in explaining everything and was kind and considering to all our needs. Jared took care of the financial end. Step One has two great employees. Our thanks.
Abby Wilson
9/30/2025
9/30/2025
Absolutely wonderful experience!! Munch was FANTASTIC and made my first time buying experience a breeze. Super patient and searched hard for the perfect vehicle for me. Couldn’t ask for a better experience!!
I really appreciate Munch and Eric going the extra mile for me! Will definitely come back and tell everyone about how amazing this dealership is!!
Lindy Hayes
9/30/2025
9/30/2025
I was greeted by so many people with genuineness. No one was pushy. Everyone celebrated my new car purchase!
Laine T
9/30/2025
9/30/2025
Great car dealership no complaints at all. Thank you Tim for making it easy
itzmekiki
9/30/2025
9/30/2025
Tim Teschel and his team helped me find a reliable family car that fits all our needs perfectly. Their support made the whole process quick and worry-free.
Melisa Mcvay
9/30/2025
9/30/2025
Carlos was awesome to work with. He helped us get an amazing vehicle! I appreciate all his hard work.
adam Lorette
9/30/2025
9/30/2025
i thank everyone at GMC and they’re team they were amazing!! Tim T sold me my car and i found exactly what I needed without any hassle.