Welcome to Step One Automotive Group
What Our Customers Are Saying
Great service!! Gentlemen helped us look around at cars and was very knowledgeable. He made it quick and easy and got us a good deal.
Friendly staff. Quickly dropped off my vehicle and was contacted when everything was done. Easy process to pay and get my vehicle. Would recommend to others.
Oil change/ rotation, express lane in and out 1 hour 10 mins.. exactly what was needed to handle my vehicle and I still get to office on time..
Great customer service. Very professional. Keep was serviced in a reasonable time. No attempt to up-sell extra service. I was in and out with the cashier and on my way.
Thank you Fort Walton Beach Dodge for completing the repairs on my 2019 Ram 2500 4x4 in a timely manner. This is my work truck that I use every day. Again, thank you!
Computers internet was down so I couldn't get my truck in for anything until it came up. This is very sad. Why they couldn't take the information they needed and put it in later is a mystery.
We went to test drive a Jeep Gladiator, unsure about the vehicle but thought we would like it. Tanner did a great job sharing, but not pushing, the vehicle. When we decided to purchase the Jeep we came to look at, there was no pressure, more so conversation, as we did our homework. Erik in finance was kind, quick and efficient in his tasks. There was no pressure to buy any add-ones, and the process was concluded with us driving home in new 2021 Jeep Gladiator!
I went to buy my dream Jeep! I’ve bought several cars in the past and this experience far exceeds the others! From my initial contact with Sheryl, my sales rep, to walking out the door with the keys to my new vehicle, everyone was awesome! If you’re looking for a place to buy, this is it!!
They were able to get us in pretty much right away for a service repair. We were on vacation and had to have are vehicle towed to them. They located the issue and fixed it that day! Great customer service!
The best experience I've had purchasing a vehicle. The staff is very friendly and attentive. I'll be back next year to get my wife a new car.
I took my 2015 Dodge Challenger to find out what is causing a rear end noise when turning. I first took it to SunCoast Chrysler in Seminole, Fl they had it for 2 days and told me they changed the rear end oil then drive it 150 miles. They charged me $200 for this I took it to Lee Chrysler and kept it for 2 days. They disassembled the rear end bell housing did some adjusting and test drove it with the same results. This problem has them stumped. I had a doctors appointment in Tampa so I get my car back. When I get ...
Great staff, friendly service with an upbeat atmosphere. The up to date text massages is a plus, no wondering what is going on. Jeremy was awesome.
We were vacationing in Destin for Spring Break and had driven here from Indiana- our check engine light came on and the service department was able to get us in, diagnose and get us fixed and back on the road in just a few hours! So grateful we only lost one morning of our vacation time, and grateful we can get home safely as planned! Thanks so much!
We lost our keys while on the water and the staff helped us get replacement set if keys at the end the day even staying a little let to help us.
I had my 2018 Jeep towed to the dealership and it was fixed within 24 hours. Brand new fuse box, all under warranty, is replaced and runs like new! Thank you for the amazing service.
Purchased a new Ram 1500 from them. Vic and the rest of the staff were friendly and honest. After some negotiating we came up with a deal that was fair and reasonable for both parties.
Overall buying process was smooth and fairly quick. Austin was very helpful with answering all of my questions, explaining each piece of the buying process, and taking the time to show me all of the cool gadgets that my new Grand Cherokee came with. Eric in finance, was easy to work with on the closing process, which was very appreciated. Overall a very great buying experience.
Absolutely great!! I purchased my car from them and have had maintenance done to it since my purchase. I felt like I got a great deal when I bought the car and they’ve been great ever since!!
The staff was very efficient and Sheryl made sure to work with my needs to make sure they were met and she knocked out of the park!
Jack was awesome and worked with me. The whole team was great. The environment was also very relaxing. I would recommend them to all my friends.
I had a recall on my car and my car couldn’t drive. I was on vacation and the service girl got me in the same day. I was really nervous cause I didn’t think I could get in, but shout out to the the girl in there cause she saved me headaches.
I never thought I would buy a car from a female. To my delight, Carol Ingram knows her cars. I had the best expierence, and have bought many new cars in my lifetime. Carol made it painless, returned calls within minutes. That is very important to me. I got a great deal. The finance department, was unpleasant, pushy, would not take no for an answer. And seemed aggravated with me. I did not like that part of my expierence and almost walked out without buying a car. I gritted my teeth and stood firm and after saying no a minimum ...
great guys. did their job 10 out of 10. this is the best dealership and the best service I've seen. ... Josh is a great finance professional. Ishmael is the best seller. everything is done professionally, quickly. good luck guys
Just traded cars today at Kia. Dealt with Eddie Gilcrest. He's the best. He was knowledgeable about the car we test drove and he was very pleasant and friendly. He entertained us with some stories of his life while waiting for Finance to get to us. If you want to buy or trade a car, ask for Eddie when you arrive.
Bought a 2017 GMC Terrain and worked with Billy! He was over the top amazing person to work with! Great experience and made sure we were happy . Thanks again, Billy!!
Great experience, Chris was knowledgeable, helpful, and spent time answering my questions. I will be back at the end of my lease. I look forward to working with Chis. Highly recommend! Five star!
Carlos was great! Our deal was handled quickly (compared to previous experiences). The team worked hard to give me the deal that I wanted. One of my better car buying experiences.
Mr. Dillard was extremely helpful and patient with my husband and I as we purchased our new Dodge Durango! He went above and beyond to get us the best deal possible, and personified great customer/sales service, this was an A+ experience.
I had a very pleasant experience with this dealership. My salesman was Ray Lockamy. He was knowledgeable and answered the questions that I had. I would recommend them to friends and family.
The salesman Gus was very helpful and has a great personality. he explained everything about the vehicle. he also explained everything about the service department experience
Gus is an outstanding car salesman! He knows the vehicles inside and out and knows how to handle his business! When in doubt, ask for Gus!
Gus was super helpful and completely patient with us since hubs was quarantined on base. He really worked with us and made sure we walked away satisfied and excited for our new vehicle!
My experience with this dealership was amazing and very comfortable. They showed me the ins and outs of the car I wanted and told me all the features it included. Gustavis was very nice and understanding with my choices and what I wanted. His communication skills were on point and he did a very good job with me.
Excellent staff.. Mr. Larry Dillard is one of a kind. He explained to me in every detail. Great hospitality. I highly recommend Dodge Savannah South.
Gus Martin is a great saleaman, he went above and beyond. He got my fiance the truck he wanted. He listened to what we wanted and got it done
Great car buying experience with Hamza. Very friendly and knows his products. He made sure to understand our needs and put us on the right car. Will do business with him again
Gustavis Martin was the very best Car salesmen I’ve ever experienced. I was only there to learn about Jeeps and he didn’t brush me off because I wasn’t buying. He took his time and was very very knowledgeable about the different Jeeps. He gets 10 stars from me. After experiencing very horrible customer service at the North Savannah Store, Gustavis Martin really changed my opinion about this company as a whole. I will definitely come back to buy.
My salesman was Larry Dillard and he was very helpful and knowledgeable about Jeep Wranglers and different vehicles on the lot. Everything was perfect and well organized. The GSM Mike is the man to have help you when it comes to the numbers and making your purchase a reality.
We bought a 2020 Pacifica at Chrysler Dodge Keep Savannah off of Abercorn. Gus was our salesman and he did a fabulous job! We walked in and knew exactly what we wanted. He was straight to the point and we left the lot with that exact car within our budget! Highly recommend and will define returning when my husband or my business upgrades our truck!
Gus was great and made everything work out and tried to get me my best dream that benefits me. He was very great. Good dealer.
When I went to the Dodge Dealership in Savannah, Ga. to purchase my vehicle I met Mr. TC Carter. Being a retired Army NCO courtesy, professionalism and product knowledge rate very high with me. Mr. Carter displayed all of these characters. His knowledge of his profession made him easy to work with. He aided me in choosing the vehicle I was looking for at a price I was satisfied with. I give him my highest recommendation.
If you need a car that looks good for a fair price talk to Mr. Carter, he got me into one of my dream cars. The process was super easy and efficient, the next car I get I plan on it being from here!
Purchased a Chrysler Pacifica at Brunswick the staff was great and answered all our questions. The vehicle washed and clean the paperwork was ready for us to sign.
Kassie Stuwart was our sales person and she was amazing. Found the exact jeep I was looking for so when you go ask for Kassie
I purchase a KIA Soul x-line on November 21, 2019. The dealership required a digital signature on a pad that was not correlated directly to a the contract. That was an extremely confusing process. The dealership was unable to provide a copy of the contract for review prior to me driving off the lot with the car. The Dealership lost the digital signature due to computer issues I had to come back to the dealership on 23 Nov, 2019 to resign all the documents, and I also request that the GAP insurance be removed. As of Jan 3, 2020 the GAP insurance is still on my ...
If you have bruised credit and feel like you may never get approved for a car loan take the time to visit the awesome sales team at Fort Walton Beach Kia!
My wife and I were in need of a vehicle and she found a wonderful webdeal. I went to check out the car and was greeted by Erik Shutt. I explained my wife is disabled and we had certain needs. He was very understanding and helpful. We loved the Journey and decided to purchase it but wanted to do it the following morning. Although it was Erik's day off he happily agreed to meet with us and make the sale. She was able to go with me to the dealership and complete the paperwork but was wiped out. I ...
Made an appointment for service on my Jeep. Service was completed at the time promised. Staff was professional and courteous. Phone call reminding of service on prior day, and follow up phone call the next day. Will recommend service to future customers. Area was clean and welcoming to customers.
I bought a preowned 2010 Kia Rondo and I couldn't be happier with it. Everyone was enthusiastic and seemed like they cared and wanted to help me. I would recommend this dealership or any of Step One Automotive Group dealerships. ( I also bought from Dodge FWB which is owned by the same group)
I have purchased two Kia Souls from Kia of Ft. Walton Beach and I have had both vehicles serviced here. I received excellent service from the beginning to the end. Both sales and service departments were very knowledgeable, prompt and through. I had a friend to recommend Kia of Ft. Walton to me and since then I have recommended others myself. Thank you very much for the quality of work you do. Sincerely, Elizabeth Grace
First, there is James, the Aussie with a great personality. He met us almost immediately after arrival and started showing us all of the Ram trucks we were interested in. James is also a proud Ram owner and pretty much knows everything about them. He even asked what features I was most interested in, and YES, I loved the 12 inch Uconnect system in the Laramie model. This truck had all the bells and whistles you could think of, but my wife thought that I wouldn't bother with most of them. James picked up on that and said they had ...
My wife and I had a great experience, our salesman Dennis had a great attitude he work with us on our price he rode with us to try the car out and he was very courteous..Super nice guy!
Dennis is an amazing individual very supportive easy to work with and very very well thought of by all that work with him. I brought him a problem he gave me a solution we bought a car. Outstanding very very easy to work with thanks again Dennis.
We traded in our vehicle for a Subaru Outback and got a great deal and wonderful customer service. Kudos to the great staff here at KIA Fort Walton Beach and to our salesperson Lance.
The staff at Fort Walton Beach Service center provided excellent customer as always; they are always helpful and very friendly. This is my second KIA and I have always taken my vehicles here for service; the service is always done right and in a timely manner. I highly recommend the service dept. Thank you.
The folks here are efficient. I had been in contact with them via email and text. Then when I showed up in person we did not have to wait to get a deal made.
Everyone here exceeded my expectations. The staff was knowledgeable and answered all of my questions and/or concerns. Additionally, everyone was very friendly and easy to work with. I highly recommend this dealership.
Vanessa had her tech check out the truck which is a 2003 Dodge 3500 duelly, upon inspection from front to back his diagnosis came to be 2 bent rims, I bought 2 new rims and they installed them and problem corrected, plus they took care of me on the bill.
Great experience buying a new Dodge Charger SXT Black Top. I won't hesitate to recommend this dealer to anyone searching for their new car. Special props to Robert Harvey, and to Cody Duke. We will be back again, and again. Thanks guys!
Dennis Bulkley is the sales person you need to see he will treat you like back then sales people used to treat people with respect and decency.
Arrived at 8:30am for my service appointment. It was a little busy at that time but once I got my car in a service rep came and took my information and keys. She verified my contact information and gave me her card which I appreciated. I liked that I got an automatic text on my phone with the reps name and it said if I had any questions I could texted her. Around 2 pm I hadn’t heard anything so I texted my rep for a status update. Two minutes later she called me back and told me what they ...
On February 27th while traveling South 95 I experienced a problem with my windshield washer. I asked at our hotel if there was a Jeep dealer near by, they printed out directions to your dealership. When we pulled into the service bay we were met by a very pleasant service writer who asked us our problem, she immediately contacted service mgr. and he diagnosed our problem to be plugged nozzles and said to take a seat in the lounge. Everyone was very cordial and kept us up to date. We were traveling from NJ to Naples but we were not familiar ...
I have to admit I went to Hill Kelly dodge in Pensacola first.They told me I was wasting their time. I left upset and went home. While messing around on facebook I saw an add for this dealership. I decided the following day to give them a call. The woman Emily made me an appointment and treated me like I mattered I even recieved a message from JD Chappell welcoming me and to show me a familiar face when I got there! I pull up and immediately the atomosphere was different. They were happy they love cars and love ...
A great team of professionals at Peacock in Brunswick Georgia. John Drummond coordinated a quick and efficient purchase. I rwill definitely ecommend Peacock dealership to friends.
I really like the service I like that lady that waited on me I like they work fast changing my oil and the place is clean people were friendly and I will go back and get my oil changed there and recommend them
Thanks for your excellent service. I’m 100% satisfied and I recommend to all. It is the best service, high levels of quality, responsibility and good customer service.
Transmission was acting up on the way to work. Brought it in at 8 AM and got it back at lunch the next day. Vanessa kept me informed throughout.
Best dealer service I have ever had. My contact in service was very accessible and quick to respond. Service was well done and not padded with recommendations for additional work not really needed.
I have had my vehicle in for service a few times between routine maintaince and recalls. The service has been relatively fast without issues. Thanks.
Since this dealership is no longer Auto Nation I am very impressed. I have had a wonderful experience since Peacock has taken over. Give them a try.
The service rep was wonderful, much improved few previous reps.Michele Mukes was great and took great care of me. I would now recommend Peacock to anyone
We are really excited that Greg Webb is back at this dealership. He and his team listened to us and was able to get us everything we wanted on our 2019 RAM. Easy to work with on the price we needed and we got quickly in and out on the finance office. We look forward to coming back for a Jeep Wagoneer as soon as they are released.
Today I felt like my business was once again needed and appreciated. Will definitely be back for all my service and new vehicle needs. Sincerely, joe
This was by far my best car buying experience. They found me the deal I was looking for and got me into it quickly. I have spent whole days in other dealers being pressured to get a bad deal. The employees at Peacock worked to get where I wanted to be. The manager came out when we needed to hagle instead of the back and forth with a middleman and got me out in about 2 hours. I reccomend John at Peacock in Brunswick and plan to visit them for my future car purchases.
Buying a car new or used is stressful! That’s just how it goes. Peacock Hyundai of Brunswick made the experience so much easier. I mean I walked in and found the car of my dreams IN MY BUDGET!! Duncan was amazing and very caring! He even pulled some strings to get another car dealership’s employee to apologize to me about his terrible behavior. The salesman I worked with, John Drummond, was very fast and smooth. He knew everything about the car I was interested in, and he genuinely cared about my concerns. I will forever buy my vehicles ...
Went to service dept for repairs that were completed in a timely fashion.While waiting looked and traded for new truck.Staff very helpful,no high pressure,nust deliverd w In a professional manner.One of the best dealerships I've been to. (20+cars)
I had an absolutely wonderful experience. The entire staff (not just my sales person) gave incredible customer service. Also, along with that incredible service, I received an incredible deal. I was super pleased and thankful for the staffs patience with me through moments of indecisiveness. Trust me, these guys are the real deal, go see for yourself!
Consistently great service and great deal on a new 2018 Kia Sorento. It’s well appreciated when service and sales personnel actually go above and beyond to help you when you are a repeat customer.
Worked with Chris he had vehicle out front waiting when got there ready for test drive didnt put limit on how far test drive was and no pressure approach when we returned back to dealer location i in fact had to tell him lets make a deal which was so different from most dealers and refreshing after spending a month shopping for a new truck also in and out fairly quickly so great experience overall ask for Chris is you shop there great salesman to deal with
Robert was not a high pressure salesman and I think that was the most important factor in me purchasing my vehicle. He did not make up an answer to a question if he didn't know and he did not lie about features of the vehicle as other salesmen have.
We enjoyed our experience with this dealership. It was a low pressure, comfortable experience We would be happy to recommend this dealership. The staff was all friendly.
oil changes, battery problems and rattles ... all fixed and promptly. Always friendly and helpful and not just me all the people around me. always have had great service and attention.
Drove over an hour from FL to get the online pricing they had which was much better than anywhere around Jacksonville. Great customer service and attention to detail. Walter was great to work with and very knowledgeable he made the process easy.
Friendly, informative, energetic, customer service based, grest place to buy a car. My salesman Walter was very good at finding what we were looking for and he was very informative and knowledgeable!
My sis in law was looking to buy a car. Has ok credit and was wayyyyy upside down on her cobalt. I took her to check out a new hyundai elantra at auto nation in Brunswick ga. She had so much negative equity we weren't sure if she'd be able to get out of the cobalt. Our salesman Walter McCloud worked his butt off to make it happen and we got it done.
This is the 3rd purchase from Robert Fickett and it was a no hassle experience each time and will purchase another vehicle in the future.
I do not even have words to describe how helpful Elliott was in the Crestview Chrysler service department. My 2016 Dodge Journey needed a part that was on backorder, and it wasn't safe to drive it.....since they don't do loaner cars at the dealership and couldn't tell me how long it would take for the part to arrive....that wasn't working for me....no transportation for an undetermined amount of time would put my small business at a standstill. Let's just say I was VERY stresses out about the situation.....i am usually a very ...
Tim Ames was awesome! Very knowledgeable and friendly and most importantly NOT PUSHY! He went above and beyond to help us. I would definitely recommend them!
Superb service, would recommend to anyone in the Jacksonville, FL area and ask for Walter in sales, he will treat you right, he knows all about all the cars on his lot😎
Our needs were met. The salesman was knowledgeable and professional. I feel that we got the car that fit our needs. We are happy .0
Chris H. was paying attention and noticed my low tolerance for prolonged sale. He got right to the point and helped me move through the steps with minimum delay. He wasn't flustered by my unconventional questions, answers, or requests and reacted gracefully to all. Thanks to his perceptiveness and flexibility, I had a vehicle in my driveway ahead of my own schedule. Pleased with the financing specialist as well; she also worked to match my tempo. Had a good interaction with service department a few weeks ago too; got me in and out and even fixed a recall issue ...
It took several calls on several occassions to reach a live person. On two occassions driving to the dealership was necessary to get in touch with service or sales department? We are very pleased with our new 2018 Hyundai Sonata after a two week road trip of about 2000 miles. We had no plans to car shop until our 2009 Sonata's ignition stopped turning on with either key. I felt at a distinct disadvantage with what had been a trouble-free car that would not start in dealer's service dept.
We had originally planned on buying a Kia, however they were unable to find the car we wanted, with the features we wanted (after we waited weeks). As a result, we researched other alternatives and found that the Hyundai Ioniq, not only had nearly all of the features we wanted, but had better gas mileage too. And our sales representative, found what we wanted in less than a week.
Arielle was super helpful and really nice! Loved my car buying experience. They worked with me even though I have bad credit and was upside down in the car I was trading in to put me in a fantastic vehicle.
I am from out of town on vacation. My truck broke down 2 miles from dealership. The management and sales people helped out after hours on the weekend. Monday morning I was in a new truck with no hassel. Everyone there was friendly courteous. I will definitely be back for my wife's new car. Thank you Lee Chrysler(Chanel and Arielle- not listed below) for all your help. Best regards. Mike
Overall great service and friendly would use them again if needed. Had no problems what so ever. Thanks for all the help in purchasing vehicle. Have nothing more to add.
They surprised me with no games or lies, I would definitely drive the extra distance. Finance guy was very fast and good at his job.
Walter was outstanding in his attention to our needs. We got a lot of car for the price. Hire 10 more guys like Mr. McCloud.
The entire experience of finding and buying a new car from Brunswick Autonation was an extremely positive one! Walt McCloud greeted me immediately upon entering the door with a smile and enthusiastic manner. After we discussed my wants for a vehicle, Walt and I drove three cars and looked at others online. (What really clilcked with me was Walt telling me that this car reminded him of a bobcat ready to pounce. I then went home to think about the available options comprising "Mr. Bob Cat". My husband and I returned later in the week to view my ...
Walter, Paul, Greg and Johnny were all very professional. They exhibited a very sincere concern to please and answered all my questions without any problems.. They were genuine in there concern and delivered on everything which was discussed. No gaming here. Just and eagerness to please 100% which they delivered. It was well worth the ride to drive from Cumming, Georgia to Brunswick, Georgia 350 miles each way for our new vehicle.
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Welcome to Step One Automotive Group
If you’re looking for a new or used vehicle, you want to shop somewhere that has a wide variety of vehicles to choose from. That’s just what you’ll find at Step One Automotive Group.
We offer a wide range of Jeep, Kia, Ram, Dodge, Volkswagen, and Subaru cars, trucks and SUVs at fair market prices. You won’t get a high-pressure sales pitch from us, either.
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