Step One Cadillac Buick GMC Pensacola

Taylar Lopez was an excellent sales associate and gave us an excellent test drive of the vehicle when we pulled up. She had a vehicle waiting and ready for us. Show us the vehicle. Had they already cooled off for us to test drive got all of our paperwork done in a timely manner. I already had the Carfax ready for us and just a great all-around sales associate our next Buy we will definitely come see her.

Shelli was awesome. Got in there showed her the truck I wanted, had it shipped over to the dealership in about 4 hours, detailed, serviced, and out the door. Phenomenal service and fair pricing! If you go ask for Shelli, she was awesome! Also, all the personnel there were extremely friendly and welcoming to include Joe in the Cadillac dealership. Showed me and my wife some Escalades I would have to sell my house for, but he was really just super friendly and got to talk with him for a while and shoot the breeze to get out of the heat. Just overall A+ experience!

Step One Buick GMC Pensacola provided stellar customer service during our vehicle purchasing process. Clayton and CJ were phenomenal during the initial vehicle interest process. The sales Mgr and Finance department were nothing short of amazing. Overall the entire team provided outstanding customer support and professional. Truly an amazing experience!