Our goal is 100% customer satisfaction

At Step One Automotive Group, we strive every day to provide our customers with the best customer experience in the industry. If you would like to leave us a review on Google, please click the store below. But, If your experience was less than 5 star, please reach out directly to our customer experience hotline at (850)904-4800 and let us make it right!


Have a great experience at Step One Automotive Group? Leave us a review at any of the following websites:


Review from Christina Maclachlan
Christina Maclachlan
4/19/2026
Daniel was a great guy to work with and extremely helpful. I even got a free Jeep hat! Thank you everyone at Step One Dodge for the wonderful experience and the new Jeep!
Review from marciana
marciana
4/19/2026
They were kind and patient with me
Review from Rolf Munk
Rolf Munk
4/19/2026
Was a spur of the moment deal. Karen made it very easy and once we we worked out a deal, closing went smooth and quick. Would definitely buy again.
Review from Ann Baker
Ann Baker
4/19/2026
Everyone says car buying can be compared to pulling teeth, in the past I’ve always agreed. However my experience was nothing short of SUPERB! EXCELLENT transparency and communication from the team! From my initial contact with Bobby to my salesman Nick and then Connor in Finance my “just looking today” turned into a very pleasurable car buying experience. I can honestly say I have no regrets or ever felt pressured. Very, very happy with this dealership. I sure love my new vehicle too!!
Review from Natalie Rollings
Natalie Rollings
4/19/2026
Rebecca and Nathan were very helpful, kind, and understanding. They made my dream into a reality, getting my dream truck! I couldn’t thank them enough and would highly recommend the both of them to help you purchase your new vehicle!
Review from James McDermott
James McDermott
4/19/2026
I found the dealership to be very attentive and friendly.
Review from Jay
Jay
4/19/2026
Everyone was very helpful in getting the best deal possible.
Review from Tamara Craft
Tamara Craft
4/19/2026
From the moment Nick S. Cam to ask me if he could help when I was looking at my GMC Acadia to the time I drove away, everyone couldn’t have been nicer or more professional. Many thanks to everyone.
Review from Randall Connell
Randall Connell
4/19/2026
A very busy location & some of the NICEST, COURTEOUS, & PROFESSIONAL staff I’ve ever met at a dealership. Even though what I came to buy was not a Chrysler, Dodge or JEEP - I kinda wish I did so I can experience the amazing service provided. Thank you!
Review from Carolyn Wade
Carolyn Wade
4/19/2026
I had not bought a new car before visiting Step One but was terrified by all the horror stories from others about dealerships. That all changed when I met Everlee, she was absolutely amazing! She listened to what I wanted and only showed me what met my needs. The entire team was extremely helpful throughout the whole process and no one ever tried to push something un- necessary on me.
Review from R F
R F
4/19/2026
Jack did a great job and was very accommodating. He took the time to answer my many questions and was very responsive.
Review from s
s
4/19/2026
Very pleased with our experience buying our new truck. Lily and everyone who helped us were great, made the buying experience go smooth. We love our new truck!
Review from Joyce Mojica
Joyce Mojica
4/19/2026
Had a wonderful experience buying my new GMC. Jimmy and the staff are amazing !!!
Review from Kellie
Kellie
4/19/2026
Brian and Taylor were phenomenal. They both went above and beyond for us.
Review from Pamela Barrow
Pamela Barrow
4/19/2026
I worked with Brent to get my Sorento and he did an amazing job! Very knowledgeable and professional. Karl in finance was amazing at putting everything together. I highly recommend them. I will definitely be a return customer!
Review from Kami Barnes
Kami Barnes
4/19/2026
10/10 recommend Ford Crestview! Austin was so easy to work with- personable, easy going, goes above and beyond to get you exactly what you’re looking for. Everyone on staff was phenomenal!
Review from C Krumnow
C Krumnow
4/18/2026
Caleb rocks
Review from Billy Golden
Billy Golden
4/18/2026
Good dealership. Very courteous, knowledgeable
Review from Cynthia Bihm
Cynthia Bihm
4/18/2026
My salesperson was great. He was so helpful helping us trade in an old truck and upgrade to a SUV that fit our needs and life style . Thank you to the team at Step One Ford in Crestview.
Review from Brian Sullivan
Brian Sullivan
4/18/2026
Thank you very much Jeff. You made my new truck purchase very easy and a enjoyable experience. Thank you again.